Data Recovery Services, Hard Drive Recovery, RAID & Server Recovery by Memofix Hitech Services Inc.

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Memofix_PickUp
We offer a FREE pickup service for data recovery cases originating in the city of Toronto and surrounding GTA areas of Brampton, Mississauga, Oakville, Richmond Hill, Markham, Vaughan, Scarborough, North York and Etobicoke. Memofix will pick-up your storage device from your home or work and deliver it to us by 2pm the next day. Choose either the morning pickup window of 9am -1pm OR the afternoon pickup window of 12pm-4pm Monday through Friday and our driver will arrive within that window of time. Our drivers also carry proper packaging for 1 hard drive. Other devices will need to be prepackaged for the driver.

 

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 Sending your device to Memofix Options

A shipping label with your case number can be printed out following this procedure. Please attach to your shipment.
330 Millway Ave. Unit #3
Vaughan, Ontario L4K 3W2 CANADA
A shipping label with your case number can be printed out following this procedure. Please attach to your shipment.
Memofix/Magnext Data Recovery Lab
7100 Huntley Rd, View Map
Columbus, OHIO 43229 USA
I would like the Memofix driver to pick up and package my storage device at my home or office in the city of Toronto and surrounding GTA area of Brampton, Mississauga, Oakville, Richmond Hill, Markham, Vaughan, Scarborough, North York or Etobicoke.
I understand the driver will have packaging for one hard drive and any device larger must be pre-packaged for the driver. The storage device will be delivered to our lab by 2pm the following day at the latest.
I agree to be available at the specified address during the 4 hour window I have selected below:

Today
No pick up service available.

Tomorrow (next business day)

My pickup location and a contact phone number for the Memofix driver are:   

 
 
(i.e. meet me in the lobby of my office building)
 
 
 
I understand I must have my storage device safely & securely packaged for the UPS driver AND I would like Memofix to email me a UPS Return Label that I will attach to my package.
Once your storage device(s) is packaged and labeled with the UPS return Label, you can drop off your device at any UPS store or call 1-800-PICK-UPS (1-800-742-5877) to arrange for a driver to pick it up from your home or office.
Your UPS label should be used within 3 days or it may be cancelled. Your storage device will be delivered to our full service lab by 2:30pm the next day and the diagnosis will begin.
 
 


My contact information for the UPS driver is:   

 
 
 
 
 
 
 
 

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Terms and Conditions

 

Thank you for submitting your case. For your convenience, your case number, case information and shipping instructions were emailed to your login email address: . If you do not receive an email, please check your “junk” or “spam” folders.

STEP 1: Print your case information and shipping label. 

STEP 2: Read and sign the Terms and Conditions and include with your case.

STEP 3: Pack your items.

Proper packaging will reduce the chances that your storage device will suffer physical damage during shipping. It will also give us a better chance of recovering your data.

Follow these instructions:HDD Packaging

  • If possible, insert the storage device into a static shielded foil or plastic zip lock bag
  • Pack your storage device in a box using foam, bubble wrap, or other packing material
  • Allow a minimum of 2 inches of padding around your storage device
  • Ensure the storage device is not loose inside the box
  • You may wish to include a good storage device to return your data on (or we can provide one for a fee)
Examples of incorrect packaging:
  • Using a plain envelope or bubble pack envelope
  • Placing several storage device items in a small box with insufficient protection
  • Using no packaging at all

If your storage device is in an external enclosure, please send us the external enclosure along with any necessary power adapter and cables.
If your storage device is in a laptop or desktop computer, remove it and send it to us. If this is not possible, please contact us for instructions.

STEP 4: Attach the shipping label emailed to you, to your package (sample below).

Ship to:  Memofix Hitech Services Inc.
  Data Recovery Case #: XXXXXXXXXX
   330 Millway Avenue, Unit 3
   Vaughan, ON L4K 3W2 CANADA
  Telephone:(905) 660-4936 / 1-800-636-6349

STEP 5: Ship or deliver your items.

It is recommended to use a traceable courier. All packages must be shipped pre-paid.

Driving Directions

From the city of Toronto:

  • DVP to Hwy 7 west to Millway Ave. (one set of lights west of Jane St.)
  • Allen Road north to Hwy 7 west to Millway Ave. (one set of lights west of Jane St.)
  • Hwy 427 north, Hwy 401 east, Hwy 400 north, Hwy 7 east to Millway Ave. (one set of lights east of Edgeley Blvd.)

From Toronto Pearson International Airport:

  • Hwy 409 east, Hwy 401 east, Hwy 400 north, Hwy 7 east to Millway Ave. (one set of lights east of Edgeley Blvd.)
330 Millway Avenue

STEP 6: Contact us if you have any questions

If at any point you have any questions or require clarification, call (800) 636-6349 / (905) 660-4936 to speak to a customer representative or send an email to [email protected].
Our business hours are Monday to Friday 9AM to 5PM Eastern Time.
If you are a VAR or service provider and interested in incremental service revenue click here for more information about our Memofix Authorized Care Centre Program.

  DATA RECOVERY CASE #  
Tel: (905) 660-4936 / 1-800-636-6349   Issued:
    your login email:
     
Your customer representative is Bob Giannoulis Ext.390    
Email:[email protected]